A Film by Travis Fine

PRIVACY POLICY

TWO EYES PRODUCTIONS, LLC

Updated October 7, 2024

This privacy policy (“Privacy Policy”) tells you how we (Two Eyes Productions, LLC) (“Two Eyes”) use your information when you use our TwoEyesMovie.com Website and Virtual Theater on the website(s) (the “Site”) and mobile application(s) (the “Application”) made available by Two Eyes. Our General Terms and Conditions of Use of TwoEyesMovie.com; Specific Terms and Conditions of Use of Virtual Theater and Usage Rules are all incorporated herein by reference.

The Site and Application allow you to, among other things use your computer or mobile device(s) to purchase tickets on a pay-per-view basis and stream digital content on our Virtual Theater (collectively, the “Services”).
What types of information does the Site and the Application collect?

What types of information does the Site and the Application collect?

We collect and store information that you voluntarily provide to us as well as data related to your use of the Site and Application.

When you register with us and use the Services, we ask that you provide your name, email address, user name and password. You can also choose to provide us with additional information, such as a contact phone number. All of the information listed in this paragraph is collectively referred to as your “Personal Data”. This Personal Data is necessary to provide you with the Application and we are processing this Personal Data in accordance with your request.

If you choose to purchase a Two Eyes product on the Site or application, including a virtual ticket for a pay-per-view screening of Digital Content your payment information is processed by a third-party payment processor. Please carefully read the section titled “Processing Payments” below. All payment information is necessary to process for the purpose of completing the transaction that you have requested.

The Application can also provide you with push notifications of upcoming events, such as additional screenings. You can opt out of receiving push notifications at any time by using the settings on your device. You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

In addition, we automatically collect certain information and analytical data related to your use of the Site and Application (“Usage Information”). In the aggregate, this Usage Information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, location and the features of our Application you accessed (collectively “Aggregate Information”). This Aggregate Information is in no way associated with your Personal Data. Usage Information is necessary for the operation and optimization of the Site and the Application.

How do you use my information, and how long do you keep it?

We use collected information, including Personal Data, to make available and to improve our high standard of reliable services. We use such information to:

  • Respond to inquiries or service requests and monitor such responses;
  • Provide information about and market our products and/or services;
  • Enable transactions using the Application;
  • Resolve problems; and
  • Manage the Site and Application and assess usage of the Services.

We will retain Personal Data for as long as you continue to use the Site and/or Application and as long as is necessary thereafter or for other legal obligations. We will retain Aggregate Information for up to 24 months.

How do you share my information with others?

We do not sell or rent your Personal Data to third parties. We may share your Individual Information and Usage Information with third-party services providers for our business purposes, including marketing purposes.

The ways we may share your Personal Data are outlined below.

Processing Payments for Purchases

We use third-party credit card processors to process payments for products that you choose to purchase through the Services. To make this possible, your name, billing address and order total are shared via secure (encrypted) means with our third-party payment processors for the sole purpose of completing your order. Please note that your credit card information (number, expiration date, security code) is stored by the third-party payment processor and not us. We have entered into agreements (including data processing agreements for our users located in the European Economic Area) with our payment processors to protect and secure your information. If you would like information on our payment processors, please contact us at Info@TwoEyesMovie.com.

Service Providers

We may disclose Personal Data to our third-party service providers to provide you with Services, including our third-party payment processor and product offerings. We share Aggregate Information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our Site, Application and Services.

Legal Processes

We may disclose information, including Personal Data, which we believe is appropriate to protect our rights, or to cooperate in investigations of fraud or other illegal or inappropriate activity or in response to a subpoena, court order or other comparable legal process. If a subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts, if permitted, to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases.

We may disclose Personal Data to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you) and may request identity verification before disclosing Personal Data in such a case.

As with any other business, it is possible that in the future we could merge with or be purchased by another company. If we are acquired, the company that acquires us would have access to the information maintained by us, including Personal Data, but would continue to be bound by this Privacy Policy unless and until it is amended.

Aggregate Information

We are not limited in our use of Aggregate Information that does not permit direct association with any specific individual, or non-identifiable aggregate information about our users (such as the number of users of our Services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

How do I change, delete or access my Personal Data?

You may view, change, or access your Personal Data at any time by logging into the Services and changing your account information. If you’d like to delete your Individual Information that you have provided in connection with the Services, please contact us at Info@TwoEyesMovie.com.

How do you protect my information?

We have implemented industry standard information security practices including administrative, physical, and technical measures to protect your Personal Data from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. The security of your account relies on your protection of your password and mobile device(s). You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account or on your mobile device. You may not share your password or Services account with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Site or the Application interface. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred please report it immediately to us at: Info@TwoEyesMovie.com. You must promptly notify us if you become aware that any information provided by or submitted to in connection with the Services is lost, stolen, or used without permission.

If you have general concerns or questions regarding the security of information collected, processed or stored by the Site and/or Application, you can contact us at Info@TwoEyesMovie.com.

How do the Services use cookies or other technologies?

We collect certain information about your mobile device automatically, such as the type of mobile device you use, your mobile device’s unique device ID, the Internet Protocol (IP) address of your mobile device, your mobile device operating system, location, the type of mobile device Internet browser you use, and information about the way you use the Application. If you prefer, you can program your mobile device so that it does not store this information while utilizing the Applications. Certain Application features may only be available through the collection and use of this type of “cache data”. We may use cache data to assist in data collection and to track Application usage and trends to help us better serve you.

We may use third party analytics services on our website, such as Google Analytics. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to analyze use of our website. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at Google Analytics Guide. We use this information only to improve the Services, but do not combine it with personally identifiable information. See our Cookie Policy for further information on our use of cookies.

Effective Date; Policy Changes

Each time you use the Services, the current version of the Policy will apply. Accordingly, when you use the Services, you should check the date of this Policy (which appears at the top of the Policy) and review any changes since the last version. Our business changes frequently and this Policy is subject to change from time to time. Unless stated otherwise, our current Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of Personal Data collected in the past without the consent of affected customers.

YOUR RIGHTS

We respect your right to not be discriminated against by us because you exercised any of your rights under applicable data protection legislation. This means we will not among other things on the basis of your data subject request:

  • Deny goods or services to you;
  • Charge different prices or rates for goods or services including through the use of discounts or other benefits or imposing penalties;
  • Provide a different level or quality of goods or services to you; or
  • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

For Residents of Certain US states – Your Legal Rights Under the California Consumer Privacy Act of 2018 (“CCPA”) and other state privacy laws

If you are a California resident you have certain rights regarding your personal data (referred to as “personal information”) under the CCPA including the right to request that we delete or correct personal information that we have collected from you; the right to opt-out of the sale or sharing of your personal information with our service providers; the right to limit our use of your sensitive personal information; and the right not to be discriminated against for exercising your rights. These rights are subject to certain exceptions. Under California laws you or your authorized agent have the right to know what Two Eyes collects or discloses about you in the last 12 months related to your account:

  • The categories of personal information we have collected.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we have collected about you.

If you would like to exercise any of the privacy rights provided to you under your applicable state law please refer to the “How to Contact Us” section of this policy.

Additionally, California Civil Code Section 1798.83, known as the “Shine the Light” act, permits customers who are California residents and who have provided us with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us via email at Info@TwoEyesMovie.com.

Notice to Nevada Residents

We do not sell, rent, or otherwise share your data to any third-party for a business or commercial purpose, other than our own legitimate business purposes. By establishing an account via the Two Eyes Site and the Application, you specifically consent to such disclosure. Pursuant to Section 603A of the Nevada Revised Statutes, residents of Nevada may, at any time, submit a request to an operator of a website in Nevada directing the operator not to make any sale of any personal information the operator has collected or will collect about the consumer. If you are a Nevada resident and want to opt-out of the sale of any personal information at any future time, please submit an email request to Info@TwoEyesMovie.com. In your request, please specify that you want to “Opt-Out of Sale of Personal Information in Nevada.” Please allow 60 days for a response.

For Users Located in the European Economic Area (EEA) or the United Kingdom

If you are located in the EEA or the United Kingdom, you are entitled to certain information regarding your Personal Data and our legal basis for collecting and processing such Personal Data.

 

Purpose Examples of Personal Data
(please note that the list is not exhaustive)		 Legal grounds for processing
To provide you with requested services (for example, bidding, shipping, payment) Name, contact details (including email address, postal address, telephone number)

Your payment card details

Records of your communications with use (including bidding instructions recorded in online bidding logs)

 Performance of a contract
Performance of a contract Details of your past transactions (including any tax paid or tax withheld) and/or shipments (including any permits obtained or duties paid) 

Any information relating to a dispute or legal proceeding

 Compliance with a legal obligation
To provide you with details about upcoming Screenings or other events and products offered from Two Eyes Your name, email address

Your marketing and communication preferences 

 Legitimate interests
To monitor the performance of our Site and Application and make your user experience better Your IP address

Your browser type, device ID, and operating system

The resources you access on the Two Eyes Sites and the Services used

The data obtained from cookies, web logs, and other similar technologies that monitor the use of our Site and Application (please see our Cookies Policy)

 Legitimate interests

Rights of EEA and United Kingdom residents

You may have rights of access, correction, or deletion of your Personal Data. You may access or correct Personal Data at any time through your Two Eyes account. If you’d like to delete your Individual Information that you have provided in connection with the Services, please contact us at Info@TwoEyesMovie.com.

Is my Personal Data transferred out of the EEA or the United Kingdom?

We are located in the United States and provide our Services from the United States, and as such, your Personal Data will be held in our servers located in the United States. The United States does not have the same data protection laws as in the EEA or the United Kingdom.

We may use third-party service providers as a data processor pursuant to a data processing agreement, including the EU Commission approved “standard contractual clauses.” Two Eyes complies with the EU-US Privacy Shield Framework as set for the by US Department of Commerce regarding the collection, use, and retention of your Individual Information transferred from the European Union and the United Kingdom to the United States.

Contact Us

To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of the Application, please email us at Info@TwoEyesMovie.com.

Responding to your requests

Before responding we will need to take steps to verify your identity for reasons of security (e.g. confirming your information we have on file). Once your identity is verified responses will typically be completed within one month and at no cost to you. We will endeavor to fulfill your request but may be subject to limitations in our responses for legal or contractual reasons. For example we will not delete data if there is a legal or contractual obligation for us to retain that data. We will provide specific details of these limitations as relevant to your request if and when applicable. To exercise any of the above listed rights please contact our Customer Service teams using the contact details provided on this website highlighting that you are raising a Data Subject Request.